Frequently Asked Questions

Everything you need to know about your next beauty haul.

How do I know which shade is right for me?

We provide high-resolution swatches on multiple skin tones for every product. If you are still unsure, our 'Find Your Shade' virtual tool can help match you based on your current foundation brand.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up sooner.

What is your return policy for opened products?

We want you to love your look. If a product doesn't work for you, we accept returns on gently used items within 30 days of purchase for a full refund or store credit.

Are Swatched products cruelty-free?

Absolutely. We are committed to ethical beauty; 100% of our products are cruelty-free and we never test on animals at any stage of production.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the final stage of checkout.

Can I change or cancel my order after it's placed?

Since we process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.